Internet solutions | Rascom IT

Internet Services

I have experience of dealing with all of the major UK Internet Service Providers to supply broadband services and also investigating faults.

I can visit your home or business premises to diagnose, test and repair all broadband and internet issues or problems. I can also liaise with your internet service provider if necessary to ensure that you get a fast resolution to any problems you are having and discuss these with them at a technical level.

If you are experiencing any problems with your internet connection such as frequent disconnections, slow speeds etc., this could be due to a fault on your line, or with your Internet hardware. I can look at all of these for you, diagnose the problmem and (where possible) fix it for you. BT typically charge around £170 if they prove that any Internet fault is on your property, due to misconfiguration of the router or a fault on your internal wiring. I can often find and fix these issues within an hour (charged at £50 inc VAT).

For those looking for a new Internet service, or to transfer away from their existing provider to a new one, I use and recommend the services of Sheffield-based PlusNet since 2003. Over the past few years, PlusNet have received awards for excellent service from uSwitch, Broadband Genie and Money Supermarket to name a few. With a UK-based customer support centre and low-cost, no-nonsense packages I have recommended them to over a hundred customers and the majority have never had any problems with their service.

For home users

Choice of Internet-only or Phone and Internet services
Optional pre-configured wireless router included with all contracts
Online security safeguards and parental controls included as standard
Optional unlimited data packages for customers with high-usage requirements
Optional YouView TV service with configurable channel packages including BT Sport
UK-based customer service centre
Flexible contract lengths
Fixed pricing - no increases for the duration of your contract
Account review prior to the end of your contract

PlusNet home broadband starts from £19.99 inc VAT per month including line rental or faster Fibre broadband services are available from £22.99 inc VAT per month (pricing correct at time of writing, February 2020).

Customers are welcome to arrange this themselves or I am happy to arrange installation and activation on their behalf and simply invoice for any costs incurred after activation. Internet services can normally be self-installed if using the PlusNet-supplied router hardware or I can provide onsite assistance at additional cost if preferred.

For business customers

Choice of Internet-only or Phone and Internet services
Optional pre-configured wireless router included with all contracts
Online security safeguards and parental controls included as standard
Optional unlimited data packages for customers with high-usage requirements
24-month contracts include free line installation and Static IP address
UK-based customer service centre
Flexible contract lengths
Fixed pricing - no increases for the duration of your contract
Account review prior to the end of your contract find and fix these issues within an hour.

PlusNet business broadband solutions starts from £18.00 ex VAT per month including line rental or faster Fibre broadband services are available from £22.50 ex VAT per month (pricing correct at time of writing, February 2020).

If you'd like to discuss your Internet requirements, I am confident I can offer a cheaper or faster alternative to your current provider (unless you're aready with PlusNet!), Call me on 01243 374585 to see if I can help you to save money.

I also offer a wide range of IT support services including computer upgrades, repairs and sales.