We cannot stress enough the importance of using some form of Internet Security software on any devices (Windows, Apple or Android). No matter what the operating system, there are also 'some' risks of virus infection or data breach via hacking.
As you can see from our Software page, Rascom I.T. are authorised resellers for AVG - one of a number of software manufacturers working to secure your systems and prevent the spread of viruses, spyware and malware but no system is infallible and should the unexpected happen then you need someone to reliably clean your system so that you are confident to use the system again without fear of your security or personal information being comprised.
We offer a comprehensive virus and spyware removal service with a 100% clearance rate. We do not just check infected systems with a single virus removal tool, we use a minimum of three separate packages designed to track down, locate and remove all traces of viruses currently being detected around the world.
Our standard virus removal service is priced at just £50.00 including VAT and we normally offer a turnaround of 3-5 working days as we appreciate you need to be up and running again as quickly as possible.
For systems which have been more seriously compromised, we would recommend our PC Rebuild service where we backup your existing data (also checking it for viruses), then wipe the hard disk of your system and re-install the operating system from scratch. We then re-install your Internet Security application (or will supply one for you) before restoring your data back onto the newly rebuilt system.
Naturally as this is a more complex solution, we only undertake this as a last resort and will always advise you before proceeding. As extra work is involved in doing this, the charge for this is £100.00 including VAT.If you need our virus/spyware removal service, please ring us on 01243 374585 (Hampshire) or 01249 811999 (Wiltshire) or email our Sales department.