If you buy a new off-the-shelf machine from most online, High Street or out-of-town retailers, you literally just receive the machine and then have to setup and install the operating system, personalize it to your tastes, download a mountain of updates, trawl through the inevitable mass of bundled software which they manufacturer has added into the system build and then install any additional software you may required.
At Rascom I.T. we do all of this for you. When you buy a new desktop system and laptop from Rascom I.T. we do all of the setup for you prior to collection/delivery. We will setup the operating system for you, install all of the available/necessary updates, remove 'bloatware' and other unnecessary/unrequired applications, install an Internet Security software package and also run a complete system clean-up and performance optimisation process on it so that the system is running to its absolute optimal when you receive it. If you have an existing email address we will also set that up for you providing you can provide us with the necessary details and also install any additional software applications such as Microsoft Office.
All of this is included free of charge with any desktop or laptop computer system purchased from Rascom I.T. unless stated otherwise. However, should you choose to buy a system from elsewhere, we will do all of the above for but charge a flat-rate fee of £36.00 including VAT.
We also offer an onsite installation service at reduced rate for customers who wish us to delivery and install their new computer system at their home. We charge a fixed-rate of £50.00 including VAT for this service which includes up to 90 minutes of onsite time covering the unpacking of your new system, plugging in all of the necessary cables, setting the system up on your home network (wired or wireless), installing additional hardware such as printers, scanners, external hard disk drives etc. We will also provide a brief tutorial on how to use your new system.
For customers requiring more in-depth training, we charge £50.00 including VAT for onsite training and demonstrations.
For further information, please call our office on 01243 374585 (Hampshire) or 01249 811999 (Wiltshire) or email our Sales department.